The skills programme consists of structured unit standard based learning combined with practical/workplace experience which totals to 300 learning hours.

The successful learners will:
• gain access to the insurance industry with a better employment profile.

• The ability to communicate clearly and professionally with clients
• Demonstrate resilience & drive. This will show in the individuals desire to pursue goals despite obstacles
• The ability to relate well to diverse people
• Detail orientation
• Desire and potential to learn
• Self motivated
• Basic computer skills